1. Scope of Services
Brilliant Air agrees to provide HVAC (Heating, Ventilation, and Air Conditioning) and Refrigeration (HVAC&R) services as detailed in this Agreement. Services may include installation, maintenance, and repair of HVAC&R systems as requested by the Client.
2. Service Fees
The fees for services provided will be as outlined in the attached invoice or estimate. Any additional charges for emergency services, parts replacement, or additional work beyond the initial scope of this Agreement will be communicated to and approved by the Client prior to execution.
3. Payment Terms
Payment is due upon completion of the services unless otherwise specified in the invoice. Late payments may incur additional charges or interest as specified in our payment terms.
4. Scheduling and Cancellations
Appointments will be scheduled at a mutually agreed time. The Client must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee as detailed in our terms and conditions.
5. Client Responsibilities
The Client is responsible for:

• Providing access to the property for our technicians.

• Making necessary preparations before our arrival, including securing pets or valuables and clearing the work area.

• Ensuring proper water flow and valve positioning for condenser water systems.

6. Warranty and Guarantees
Brilliant Air warrants that the services will be performed with reasonable care and skill. We offer a warranty on parts and labor as detailed in this Agreement. This warranty does not cover damages resulting from misuse, neglect, or unauthorized modifications.
7. Limitation of Liability
Brilliant Air’s liability for any damages arising from our services is limited as specified in our terms and conditions. We are not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of use or revenue.
 
8. Non-Liability for Condenser Water Leaks
In residential apartment buildings, Brilliant Air is not liable for any water leaks or damage resulting from the operation of condenser units. The Client acknowledges that it is their responsibility to manage and maintain the building’s infrastructure to handle potential water discharge from condenser units, as well as the responsibility of m.
9. Termination
Either party may terminate this Agreement with written notice if the other party breaches any material term or condition of this Agreement. Termination does not relieve the Client of the obligation to pay for any services performed up to the termination date.
10. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the course of providing services. This confidentiality obligation will survive the termination of this Agreement.
11. Governing Law
This Agreement will be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or related to this Agreement will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
12. Entire Agreement
This Agreement constitutes the entire agreement between Brilliant Air and the Client and supersedes all prior agreements or understandings, whether written or oral, related to the subject matter of this Agreement.
13. Contact Information
For any questions or concerns regarding this Agreement, please contact:
Brilliant Air

0478 633 667

andrewclayton@brilliantair.com.au

0458 551 115

office@brilliantair.com.au